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Findlay Volkswagen Henderson

I have never had a better purchasing experience before! I brought my broken 2016 Passat to Findlay to have a diagnostic done to find out the engine was shot. I would have to replace the engine which would be more than the car was worth so my wife and I asked for options. What Findlay VW did for us was give us trade in value for our broken car, gave us a discount on a new lease and Stacy Triana our sales consultant took all the time we needed to find us the best car for us. We test drove several, looked at even more and finally settled on a new Tiguan. Makala the service advisor was our fist angel who directed us to Stacy, then we were taken care of by Twala Wagner in Finance. Again, THE BEST car buying experience I have ever had. I've owned 5 other VW'sand dozens of other cars in my 55 years of life and never have I been treated so well. Will go there for as long as I live in Nevada.

If you are in the market for a VW go see Luke Dagger at Findlay Volkswagen. He was the best salesman we’ve ever had and made the often long and stressful process of car buying fun! He was friendly, knowledgeable, and got us exactly what we wanted. We are so happy with our beautiful new car and have Luke to thank for a great experience at Volkswagen!

Gracias Christian buen servicio en la compra de nuestro ID4 , lo recomendamos,y aun despues de la venta siempre dispuesto a servir y dar la milla extra Agradecidos:Orestes y Niulbis

I had so many problems with the autonation dealership that I ended up taking back my car and just bringing it to the Findlay location. I had a rattling coming from around my rearview mirror area after getting my windshield repaired a few weeks prior. I worked with Bob and he was AMAZING! Very communicative and you could tell that he wanted to help you. Not like he can’t wait an hour to leave work but he genuinely enjoyed helping me fix my car issues. If anything else ever happens to my car I am immediately calling up Bob, best customer service I’ve actually ever had at a dealership! He explained everything so well and didn’t make me feel incompetent when I didn’t understand something (like most car places do), seriously thank you Bob!!!

Big shout out to our amazing sales consultant Christian S! He was very helpful, knowledgeable, has excellent customer service and helped us tremendously in getting us the perfect car within our budget. We’re so happy to be new Volkswagen owners! Thank you again so much Christian!

A big shout out to Jeff Young and John Robinson of the service department at VW of Henderson. They took great care of my Jetta and me. Its always hard when your car is having trouble. Please do the right thing and take your car to the people who know what they are doing. You’re paying for the quality and the expertise that they and their mechanics have. They will take the time to answer your questions and explain it all. This is the best advice I can give to anyone who reads this review. You’re in good hands. A special shout out to Robert Norris. The person who is on the front lines dealing with the customers is one of the hardest responsibilities. He does his job with tact, respect, and class. He is an asset to your organization. Thank you Bob.

I just traded my car to buy 2 Volkswagen Tiguans. One for me and one for my daughter, and I can't speak more highly of this dealership and Christian who helped me in the whole process. Chris was caring about my needs and budget and together we honed in on the perfect cars and did such a great job in communicating from start to finish. He was the opposite of pushy, he asked the right questions and truly just helped show me all the vehicles aspects and I have to say, I thoroughly enjoyed my experience. As I was on my own and bought 2 vehicles, he even helped drive one back to my house for me so I didn't have to go back the next day to collect the 2nd vehicle. A BIG THANK YOU to Findlay Volkswagen Henderson, all the team made this a great car buying experience. We LOVE our new cars and look forward to driving them and showing them off. They're stunning and exactly what we were looking for. Monica also did a great job in the finance phase and outlining the protection plans and she got me out the door super fast. Now please sell my beloved M4 BMW to a really nice person! LOL Happy holidays to you all.

WOW. After a terrible experience at a local Chevy dealership last month, my husband and I really started to look outside of the box. My biggest desire was a 3rd row, without giving up good gas mileage, we found that when we started looking into the Tiguan. I called on a Monday morning and spoke with Clete, who was wonderful and patient with all of my questions. He then got me in touch with our salesman, Ryan Kayser! This guy right here, a rock star! He was so helpful, positive, and made the entire process really incredible. We had mobile communication all day, until I was able to get to the dealership. Once I was there, he was immediately doing everything possible to get us what we wanted for the amount we wanted. He went to bat for us! I also appreciated his wholesome chatter about his children and father, it really warmed my heart, while also calming my nerves. He was an absolute gift to us. Then came Johnny, the finance king! What a wonderful human being. He also went to bat for us, and got us into our car at a payment that far exceeded our expectations. Im so incredibly thankful for the people of Findlay VW for putting the excitement back into car buying for my husband and I. We are so excited to now part apart of the VW community! We plan on telling all of our friends and family to look into Findlay VW.

We just picked up our ID.4. It was a long wait for it to come from Germany, but once it arrived in Henderson, things went quickly and smoothly. Based on prior experiences when buying a car, I was apprehensive about starting this purchase. I quickly realized this time it was not gonna be painful. Ryan is a friendly professional, no bull crap whatsoever. The entire time was positive experience with Ryan, and the other employees we interacted with. When first attempting to charge the car at Electrify America, I ran into a problem, so I texted Ryan about it. His quick response provided a much appreciated solution, since I was dying in the 100 F heat. Thank you for everything, Ryan.

We had one of the Most amazing experiences during our purchase with Ryan, Johnny and Clete! They were very professional, knowledgeable and most importantly transparent and honest.

Great Service Team! Evelyn V. is fantastic! She really listens and was very considerate of my situation, I have also been assisted by Justin and Robert in the past and they are wonderful. Keep up the great customer experience Findlay VW!

As always.... a wonderful experience! I dropped off my car night before got a call first thing in the am with a quote on services recommended, and work was completed before I even needed my car in the morning:) They’re friendly and always considerate of my possible needs and concerns, such as my time and $$!

Buying a car is never been easy. But Caroline from Findlay Volkswagen Valley Auto Mall made it as painless as possible. The employees are friendly and helpful. It was great experience

I ran a Ford dealer in NJ for years and was very skittish about buying any vehicle in Las Vegas. It is the land that time forgot with false advertising, fake stupid add ons that are pure profit and nothing more, and of no benefit to the consumer. Also will not do business with any dealer that still employs a system called four square and the salesman is nothing more than a greeter because he has to run to the desk/tower for everything and anything. Illegal in other states but not here. However Findlay VW proved to be of the highest integrity. No greeter closer system, no fake add ons, and the price I offered for the car was honored. Car was perfect and cleaned perfectly and the car fax was legitimate. And no F&I department where they try to sell you more junk you have no interest in wanting !! My salesman did it all from start to finish except for the final paperwork which a wonderful secretary completed. Tom is fantastic, honest and devoted to his clients. Rare any more especially in Las Vegas. Avoid lots of grief and stay out of the crazy places like Towbin, Chapman, Jim Marsh and just head to Findlay VW. Honest and old fashioned. Very refreshing especially to a 35 year automobile man.

This is not your average Auto dealership. The whole place is full of really good people who enjoy thier job and do thier jobs well. Thanks for all of your honesty and work to win my business.

The sales staff was great! They really went above and beyond! This dealership is top-notch, I will definitely do my business with them, aside from another local VW dealership that doesn't seem to care at all about their customers!

I've bought and serviced 4 Volkswgen's over the past 6 years at Findlay Volkswagen and have had only GREAT experiences. I always feel like I'm being treated fairly and all the service work is done on time, every time. They are simply the classiest dealer in town!

This is the first time I bought a car without the salesman trying to sell me a car by being shady. I never thought buying a car would be be painless--Thanks Chris We went in late evening and the price given at the sit down was the TMV for the car which was shocking most dealers try to start maybe 500 below MSRP and wok from there.

I have have bought 2 vehicles from this dealer and both times it was outstanding.have been for service also and each time they took care of the problem and fixed it right the first time