Customer Testimonials

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Cars Jan 14, 2022

A big shout out to Jeff Young and John Robinson of the service department at VW of Henderson. They took great care of my Jetta and me. Its always hard when your car is having trouble. Please do the right thing and take your car to the people who know what they are doing. You’re paying for the quality and the expertise that they and their mechanics have. They will take the time to answer your questions and explain it all. This is the best advice I can give to anyone who reads this review. You’re in good ...

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DealerRater Jan 13, 2022

A big shout out to Jeff Young and John Robinson of the service department at VW of Henderson. They took great care of my Jetta and me. Its always hard when your car is having trouble. Please do the right thing and take your car to the people who know what they are doing. You’re paying for the quality and the expertise that they and their mechanics have. They will take the time to answer your questions and explain it all. This is the best advice I can give to anyone who reads this review. You’re in good ...

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DealerRater Dec 12, 2021

I just traded my car to buy 2 Volkswagen Tiguans. One for me and one for my daughter, and I can't speak more highly of this dealership and Christian who helped me in the whole process. Chris was caring about my needs and budget and together we honed in on the perfect cars and did such a great job in communicating from start to finish. He was the opposite of pushy, he asked the right questions and truly just helped show me all the vehicles aspects and I have to say, I thoroughly enjoyed my experience. As I was on ...

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DealerRater Jul 21, 2021

WOW. After a terrible experience at a local Chevy dealership last month, my husband and I really started to look outside of the box. My biggest desire was a 3rd row, without giving up good gas mileage, we found that when we started looking into the Tiguan. I called on a Monday morning and spoke with Clete, who was wonderful and patient with all of my questions. He then got me in touch with our salesman, Ryan Kayser! This guy right here, a rock star! He was so helpful, positive, and made the entire process really incredible. We had mobile ...

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DealerRater May 8, 2021

We just picked up our ID.4. It was a long wait for it to come from Germany, but once it arrived in Henderson, things went quickly and smoothly. Based on prior experiences when buying a car, I was apprehensive about starting this purchase. I quickly realized this time it was not gonna be painful. Ryan is a friendly professional, no bull crap whatsoever. The entire time was positive experience with Ryan, and the other employees we interacted with. When first attempting to charge the car at Electrify America, I ran into a problem, so I texted Ryan about it. His ...

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DealerRater Apr 15, 2021

We had one of the Most amazing experiences during our purchase with Ryan, Johnny and Clete! They were very professional, knowledgeable and most importantly transparent and honest.

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Cars Apr 9, 2021

Excellent customer service. Everyone was very friendly and very professional. Its was my first new car so I had many question, which were answered with patience, and understanding. Ryan went above and beyond as a salesman. Would highly recommend him.

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DealerRater Mar 26, 2021

Great Service Team! Evelyn V. is fantastic! She really listens and was very considerate of my situation, I have also been assisted by Justin and Robert in the past and they are wonderful. Keep up the great customer experience Findlay VW!

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Cars Mar 5, 2021

10/10 recommended, Findlay Volkswagen I trust you ,service adviser great!responsible,efficient,your reputation way overcome other dealerships overall,even they’re having puffing advertising, in future concern are purchased cars definitely choose Findlay

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DealerRater Feb 10, 2021

As always.... a wonderful experience! I dropped off my car night before got a call first thing in the am with a quote on services recommended, and work was completed before I even needed my car in the morning:) They’re friendly and always considerate of my possible needs and concerns, such as my time and $$!

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Cars Nov 19, 2020

Trent provided the best customer service I've ever experienced at an auto repair facility. He even pointed out a door locking setting that apparently I had disabled to notify me that the doors are locked.

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Cars Nov 4, 2020

Great service from the service department. Trent took great care in servicing my car, with the recall and all. We were in and out. Trent us a great person in the service department.

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Cars Oct 13, 2020

Trent was a pleasure to deal with and was very assertive to our needs and concerns. I will definitely call Trent again next time we need anything.

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DealerRater Jul 14, 2020

Buying a car is never been easy. But Caroline from Findlay Volkswagen Valley Auto Mall made it as painless as possible. The employees are friendly and helpful. It was great experience

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Cars Mar 4, 2020

From the time we arrived at the dealer until we left with our ne w Atlas was amazing. Jessica was awsome very professional explained everything. Everybody is friendly there east to work with and no arm twisting to buy. I am very pleased at how smooth our buying process went.

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DealerRater Oct 11, 2019

I ran a Ford dealer in NJ for years and was very skittish about buying any vehicle in Las Vegas. It is the land that time forgot with false advertising, fake stupid add ons that are pure profit and nothing more, and of no benefit to the consumer. Also will not do business with any dealer that still employs a system called four square and the salesman is nothing more than a greeter because he has to run to the desk/tower for everything and anything. Illegal in other states but not here. However Findlay VW proved to be of ...

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Cars Jul 29, 2018

Less than four years ago, I was introduced to Dan Kerrigan. Since that time, my wife, my son, and I, have purchased or leased six vehicles from Findlay Volkswagen. Dan Kerrigan is the main reason. His friendly and professional nature makes him a pleasure to work with. I have even stopped in for their VW events and checked in with Dan on those visits. Additionally, we have worked with Lindsay in the service department. She is also very professional, friendly, and great to work with. Lindsay always takes care of us and is sure to make certain that we are ...

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Cars Jul 28, 2018

This was the SIXTH car tha my family has gotten from this dealership and specifically from Dan Kerrigan. The professionalism of Dan and the team at Findlay Volkswagen are why we come back for cars. Ty in finance is very helpful and friendly as well. Lindsay in service is also very friendly, professional, and diligent. These individuals have helped make Findlay Volkswagen a great business to get cars from.

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Cars May 25, 2018

Car buying made so easy! Selection, Options, Financing, An overall painless process 🙂 I personally recommend Findlay Volkswagon. They also have other makes of used cars to choose from. Tell the "Norris Brothers" I sent you. Thanks.

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Cars Mar 7, 2018

Leased my car! Excellant service with Dan Kerrigan. I was hesitant to lease a car but, Dan made the process easy. Will stay with Volkswagen as long as Dan is there!

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DealerRater Oct 28, 2017

This is not your average Auto dealership. The whole place is full of really good people who enjoy thier job and do thier jobs well. Thanks for all of your honesty and work to win my business.

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DealerRater Jul 17, 2016

If you want a no pressure car buying experience, ask for Darrell Hetke! He wasn't too pushy, he made us feel comfortable. Although we were at the dealership for a long time, he made the wait worthwhile. Thank you 😊

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DealerRater Jul 16, 2016

The sales staff was great! They really went above and beyond! This dealership is top-notch, I will definitely do my business with them, aside from another local VW dealership that doesn't seem to care at all about their customers!

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DealerRater May 5, 2011

I've bought and serviced 4 Volkswgen's over the past 6 years at Findlay Volkswagen and have had only GREAT experiences. I always feel like I'm being treated fairly and all the service work is done on time, every time. They are simply the classiest dealer in town!

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DealerRater Apr 29, 2011

This is the first time I bought a car without the salesman trying to sell me a car by being shady. I never thought buying a car would be be painless--Thanks Chris We went in late evening and the price given at the sit down was the TMV for the car which was shocking most dealers try to start maybe 500 below MSRP and wok from there.

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DealerRater Dec 2, 2007

Great personality, friendly people. They made me feel confortable as a female buying her first car. The price of my Jetta seemed fair.

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DealerRater May 22, 2007

I have have bought 2 vehicles from this dealer and both times it was outstanding.have been for service also and each time they took care of the problem and fixed it right the first time

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