Customer Testimonials

Oct 19, 2020

Huge thank you to Jessica for getting me into the car I have been wanting for over a year now. I'm from the NW corner of Washington state and I was gonna push the easy button and work with a local dealer and Jessica asked if there was anything she could do to get this car into my driveway. Obviously price will always do that and she went to work and the team at findlay volkswagen saved me more than enough on the car to fly down to vegas and drive back. Jessica was extremely helpful through the process as ...

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Cars Oct 13, 2020

Trent was a pleasure to deal with and was very assertive to our needs and concerns. I will definitely call Trent again next time we need anything.

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Google Oct 9, 2020

Professional, humble, respectful.

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Google Oct 6, 2020

Hands down the absolute best experience I’ve had at any VW Dealer (And I’ve been to plenty)! Contacted Justin Davis in the Service Department to inquire about some warranty work that needed to be done on my Beetle and he was extremely helpful and kind and was able to get me an appointment for the next morning, I decided to just take it the same day I called since I worked the following morning. They set up a LYFT to take me home and to my surprise they called that afternoon saying my car was done! They set ...

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Google Jul 30, 2020

Jessica and Mike were incredibly helpful in my Tiguan purchase. They remembered the car I wanted and informed me when it arrived. They handled as much as we could via email and over the phone so as to limit everyone's face to face time during this pandemic. When I arrived to sign paperwork and pick up my new Tiguan, everything was prepped and ready. It was the easiest and fastest experience I've ever had in a dealership.Neither Jessica nor Mike were overly pushy during the process either, which I liked. They were open to matching other dealer quotes and ...

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Google Jul 16, 2020

Tom o Malley and Johnnie were great it’s been awhile since we had a good dealer experience no upsell or ridiculous add ons no long 4 square payment financial bull just friendly staff transparent dealership listing prices and mileage on the vehicles on the lot huge plus I highly recommend this dealership cross your fingers and hope you find your next car on the lot I’d also recommend asking for Tom he’s a cool up front guy straight shooter good luck everyone..

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DealerRater Jul 14, 2020

Buying a car is never been easy. But Caroline from Findlay Volkswagen Valley Auto Mall made it as painless as possible. The employees are friendly and helpful. It was great experience

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Google Jun 12, 2020

My son was driving from Florida when he got stranded in the desert in our 2014 Jetta. We had to tow the car into Findlay. I was afraid that we would get scalped by the service department, however, they took great care of us. Everyone was helpful and super nice. The Service Manager stepped in to help coordinate repairs. Very grateful for their assistance. Thank you Findlay VW Service Department

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Google Jun 9, 2020

I bought a car back in October from Jessica. A beautiful RLine Jetta. She still keeps in touch to see how things are doing so it was no surprise she remembered me when I went in for my routine maintenance today. Great saleswoman and a great service all around!

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