I had excellent customer service with the service dept. Lee Green did an awesome job!
This service department is the best. My car had an issue that did not show up on diagnostics. After going elsewhere on 2 separate occasions with no resolution I was beyond frustrated. It was only getting worse. Findlay had my vw passat for a week but they figured it out and its running like a dream. They gave us a loaner and the repair bill was more then fair. They have a customer for life. Thank you Findlay for everything! We will be back!
LOVE THIS DEALER! This is the best dealership experience I’ve ever had! I sadly didn’t buy my car from them only because that didn’t have any used EOS at the time, but boy, I wish they did so I could have bought it from them! Also if you need service, ask for Bob! He is heaven sent! Always going above and beyond! Even with a little sense of humor which I enjoy! Him and the whole volkswagen team makes you feel like family, not just another driver. They also have a classic volkswagen meet every first Friday, ...
Jessica Perez & Bruce Emens were top-notch salespersons. Kind, courteous, professional, responsive, and patient as I spent 2-3 months researching a VW to fit my family’s needs on a strict budget, from out-of-state no less. They never pressured to stretch beyond our means, nor did they treat us with anything but the utmost respect as valued customers. I would gladly recommend Findlay VW to anyone interested in a positive car-buying experience.
Great service, Findlay Volkswagen goes above and beyond to commit to their customers satisfaction. Great Job Findlay!!!!!
Great experience we didn't buy my daughters beetle from there but, branden helped us look for one and answered all the questions we asked about them.. he would have been our salesman for sure wish they woulda had any used beetles to sell us.oh well she loves her beetle so far I'm sure we will come check with Brandon when she wants to trade in a couple of years..
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